Rajiv Uppal Looks Back in New Retrospective Video
Take a front row seat for a conversation between Director and CMS Chief Information Officer (CIO) Rajiv Uppal, and Deputy Director & Deputy CIO George Hoffmann, where they discuss the OIT journey. Use the timestamps below to jump to specific sections of the conversation.
00:00:06 The Journey so Far: The Cloud, Providing a Pleasant Experience, Having a Bias Towards Action
00:01:33 How has a bias towards action led to a culture of experimentation?
00:03:13 How are we collecting new ideas from our colleagues to drive increased improvement?
00:03:44 How has our commitment to providing a pleasant experience shaped our outreach and collaboration approach with potential partners?
00:05:07 How has collaboration improved between groups?
00:06:58 How does workforce resilience help drive collaboration and the focus on the customer and partners?
00:08:53 How can leadership succeed in empowering OIT?
00:09:49 Does OIT leadership want to be involved in my journey and ideas, and how can I reach out to share my thoughts?
00:10:48 Why is DEI important to the future of OIT?