People-First Product Development

Submitted on Monday, April 17, 2023

Tired of playing product development lingo bingo? PlanetOIT has you covered. 

Click the link on the right for a handy one-page cheat sheet that clearly explains the differences – and the relationships – between three critical design-related terms: human-centered design (HCD), customer experience (CX), and user experience (UX).

If you’re ready to learn more about these concepts and how they apply to your work at CMS, check out the Workforce Resilience HCD course offerings. These free, flexible, and fun courses were designed (pun intended) to fit your schedule, your knowledge level, and your business cases.