VIDEO: What Do We Mean By "Frictionless?"
Rajiv Uppal explains his vision for a frictionless customer experience at OIT
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Black History Month Zoom Background
Download the new OIT Black History Month background for 2023
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REMINDER: Culture Co-Lab Returns February 21
Staff-led collaboration sessions help unlock the power of OIT
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MPSM Newsletter - January 2023
MPSM welcomes two new teams, the latest product reference sheet, the PCS team's proof of concept, and a profile of Madhu Annadata
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Register Now for Upcoming Workforce Resilience Competency Cohorts
Keep on learning with three Competency Pillar cohorts from the Workforce Resilience program
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The Customer is King: OIT Applies HCD to Hiring
OIT Hiring Managers and SMEs participated in Human-Centered Design sessions to brainstorm ideas on improving staff hiring.
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IDR Cloud Migration Will Simplify Infrastructure Upgrades
CMS's Integrated Data Repository is on track to be fully operational in the cloud by the end of 2023
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Q&A: IDR Data Migration with Murari Selvakesavan
Learn about how this massive cloud migration will allow for more business-driven scalability at CMS
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How to Get the Most Out of Hybrid Meetings
One-pager provides best practices for hybrid meetings at OIT
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