MPSM Newsletter - September 2024
This edition of the MPSM Newsletter features the dental system's latest developments, the MPSM Playbook, a leadership spotlight and more.
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The Power of A “Yes, And” Mindset in Customer Service
This article, part one of a three-part series focused on embracing a customer service mindset across OIT, discusses the value of saying "yes, and" and how this mindset contributes to the agency's success.
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Introducing Human-Centered AI Matrix: Putting People First in Healthcare Innovation
Check out this new resource to help teams across our agency develop AI solutions with a human-centered approach.
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Take September's CMS OIT Acronym Quiz!
Please note that the quiz text is not clickable. Review the items below and keep track of your answers. Results will be posted on Tuesday, September 24 to see how you did.
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Moving Forward Together: Spotlight on ICPG
A look at how ICPG’s work touches every group in OIT.
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Don't Miss CMS CyberWorks 2024: A Premier Event for Cybersecurity Professionals
Mark your calendars for CMS CyberWorks 2024, taking place Tuesday, October 15.
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Join the Zero Trust Office Hours on Tuesday, September 24
The next Zero Trust Ambassadors Office Hours, will take place on Tuesday, September 24 at 12:00 pm EST.
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Developing an Accessibility-First Mindset: Practical Tips to Prioritize Accessibility Daily
Learn practical tips for developing an accessibility first mindset.
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Clearance Officer Training: Gain Section 508 Knowledge and Expertise
The CMS Section 508 program team is excited to continue to offer additional resources aimed at assisting CMS employees in creating accessible electronic content.
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Let Excellence Shine: Submit Your Golden Ticket Nominations Today!
Celebrating OIT’s commitment to customer service, with a specific focus on customer success.
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