All Access: Making Authentication Work for Everyone

Think decoding CAPTCHA imagery to prove you're not a bot is hard? Imagine if you had a vision impairment. Learn more about how Division of Investment Oversight and Governance Director Antoinette Johnson, Deputy Director Ann Turner, and IT Management Specialist Aaron Allen work to build accessibility into CMS internet security protocols.

Using Inclusion to Unify Remote Work Teams

Managers can help build this dynamic by taking stock of their team's unique needs and ensuring all team members have what they need to communicate and collaborate effectively. Keep reading to learn how Division of Investment Oversight and Governance Director Antoinette Johnson and Deputy Director Ann Turner promote inclusion and engagement on their virtual teams.

Empathy and Expertise: How TEA Solves Problems by Putting People First

OIT's Division of Technical Engineering and Architecture (TEA) helps CMS teams build digital products and elevate their skills. They offer consultation in several areas, including product management, software engineering, human-centered design, and data science. In proving technologies or processes that can assist folks across CMS, With a people-first approach, TEA consultants focus on leaving teams in a position to more confidently - and successfully - achieve their future goals.

Breaking Down the Barriers: How to Promote Communication in a Multi-Generational Workforce

Today’s workplace is a fascinating mix of Boomers, Zoomers, and everyone in between. Learn more about what team members and managers can do to challenge generational stereotypes and build a better work environment for all generations.

The Power of Plain Language

The Plain Language Action and Information Network defines plain language as “communication your audience can understand the first time they read or hear it." Whether you're creating complex technical documents or everyday business communications, using plain language empowers your audience by making your work easier to understand.

Back to School: OIT's Rajiv Uppal Reflects on HALO

In addition to promoting a culture of lifelong learning, CMS OIT Director and CIO Rajiv Uppal models it. After completing HALO, he offered perspective on why this foundational course for the Workforce Resilience Program (WR) is so critical to the evolution of CMS OIT.

What's New in Data Science?

As data science becomes more essential to OIT operations, here are some of the latest trends to keep track of in 2022.

OIT Holiday Survey Results: Text Version

Number of Respondents: 30

Question 1: What are your holiday plans? 

OIT Leaders Share Holiday Faves

Wondering what OIT leaders like to eat, watch, and sing during the holidays? We have the answers.

Unique Holiday Traditions in the U.S. Camels and Lights and Everything Nice

What do camels, imps, oranges, and George Washington have in common? They're all a part of unique American holiday traditions. Whether you wear ugly sweaters, have a mystery gift exchange, or dress your pets in holiday attire, the many ways we celebrate end-of-year holidays are interesting, diverse, and fun.